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Knowledgebase

Money guide knowledgebase

Personal finance faqs: displaying by latest, showing results 1 to 10.
13 January 2012
Credit card and ATOL holiday refund protection

If a travel company goes bust what can you do? Information for when you've paid by credit card.

credit card and atol holiday refund protection
11 January 2012
Loan fraud: what should you be looking out for?

We take a look at what you can if you've been caught out by a fake loan company. And how to prevent being caught out ...

loan fraud: what should you be looking out for?
10 January 2012
Is banking complaints data useful for consumers?

We look into whether you should worry about how many complaints other people make about a bank or credit card ...

is banking complaints data useful for consumers?
9 January 2012
Which credit cards charge dormancy fees?

Cardholders may have to pay dormancy fees if they fail to use their cards over a period specified by the card ...

which credit cards charge dormancy fees?
5 January 2012
Can banks take money from other accounts for debts?

Under the rule of 'setting off' banks can take money from your accounts without permission to pay off a debt.

can banks take money from other accounts for debts?
21 December 2011
Are smartphone banking apps safe?

Are official, and more importantly unofficial, banking apps for Android, iPhone and Blackberry safe?

are smartphone banking apps safe?
18 December 2011
How should lenders protect vulnerable customers?

If you have a mental health problem you're entitled to extra help from lenders.

how should lenders protect vulnerable customers?
7 December 2011
Can I repay my loan early?

Making an early repayment on a personal loan can be a complicated business: we look at lenders' policies and when ...

can i repay my loan early?
1 December 2011
Is peer-to-peer lending worth the risk?

Social lenders like Zopa, Yes-secure and RateSetter claim to offer top lending rates without the high street. Are ...

is peer-to-peer lending worth the risk?
23 November 2011
Cardholder rights when a credit card provider changes hands

Consumers must be given notice and the right to refuse increases to their card's interest rates when providers ...

cardholder rights when a credit card provider changes hands
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