BT Home Hub vs Sky Hub vs Virgin Super Hub

broadband routers

Wireless routers may not be the first thing that springs to mind when you think about switching broadband providers, but ISPs put a lot of effort into trying to make you believe their particular "hub", "box" or "super-duper-hyper hub" is the one to beat.

The fastest, the most wireless, the most connected - all very grand claims but whether any of them stack up is another matter entirely.

Are they really that different from each other, or is it just marketing and spin? We've rounded up the wireless routers and hubs from the biggest broadband providers in Britain, to see if any of them can legitimately claim to be "the best".

Standard wireless router features

To avoid sounding like a broken record, it's worth mentioning the features common to all the wireless routers we've looked at here.

Hey, good looking!

Wireless router design has come a long way in the past few years.

Much like digital TV set top boxes, wireless hubs and routers have undergone a style makeover - from ugly grey hunks of plastic to sleek, black, glossy pieces of design that look good sitting in almost any room with green LEDs gently blinking away.

If you don't care a jot about performance, it's a tough call to make, but both BT Home Hubs and the Virgin Media Super Hub take our fancy in the beauty stakes.

Smart wireless switching

This feature allows the router to ensure wireless traffic is on the least congested channel by constantly scanning all available wireless channels, and helping to avoid interference from cordless phones, microwaves or any other devices.

Some broadband providers make a huge song and dance about it: the Sky Hub has "Smart Signal switching technology", the EE Bright Box has "intelligent wireless", and the BT Home Hub has "smart wireless".

In reality most routers are capable of carrying out this task. TalkTalk and Virgin Media both call it something much less glam, like "auto-switching".

The advantage for Sky, EE and BT customers is that the option is either set by default or can be activated by pushing a button on the exterior of the router.

TalkTalk and Virgin Media both require users to adjust the setting via the wireless router's configuration page, not difficult, but, much less convenient.

Wireless routers from the big four broadband providers

Sky Hub

sky hub

The Sky Hub, in common with most non-fibre wireless routers, offers n-lite connectivity at a maximum speed of 144Mb, 4 x 100Mb Ethernet ports - but unlike other lower-spec routers it features a built-in VDSL port so customers taking fibre broadband don't need a separate modem.

Sky also try to differentiate their hub from other wireless routers by pointing out how it's possible to connect it to a Sky+ box to gain access to the broadcaster's On Demand services, such as catch-up TV and series box sets.

The reality is that you can connect any router, Sky Hub or not, to the box via Ethernet in order to access these services. That said, it's possible to create a wireless connection between your Sky+ box and hub by using the separate Sky "Connector", which costs around £22.

In line with most other new wireless routers the Sky Hub has low energy consumption, while a nice design touch means the power supply is tucked neatly inside the box.

Check availability and see prices for Sky's deals here, or go straight to Sky here.

BT Home Hub 4 and 5

bt home hub 5

BT offer two different hubs (the Hub 5 is pictured right) depending on whether you're getting standard or fibre broadband.

While customers taking standard broadband will receive Hub 4, both it and Hub 5 have inbuilt support for fibre broadband connections.

Both also feature dual band wireless, operating on both the 2.4GHz and 5GHz frequencies. The 5Ghz frequency is much less congested than 2.4GHz wireless, meaning there's less interference from other devices.

But as well as having a shorter range, 5Ghz wireless is limited in the devices it works with - many newer computers can use dual band wireless as standard, but those with older equipment may have to "upgrade" with a special dual band dongle.

Both Hubs can be configured to support up to 300Mb wireless n connectivity, and both have a USB slot for connecting a network drive or wireless print server.

Hub 4 has Gigabit support on one of its four Ethernet ports, while Hub5 has four Gigabit LAN ports.

Check availability and see prices for BT's deals here, or go straight to BT here.

Virgin Media Super Hub

virgin media super hub

As other providers upgrade their hubs, the Virgin Media Super Hub no longer seems as super whizzy as it once did. It's also limited by being suitable only for the fibre optic cable broadband provided by Virgin Media.

But it still packs a punch in the specification stakes.

It was the first router to sport Gigabit connections across all four of its Ethernet ports, ensuring maximum speed and performance across multiple wired devices. In fact, Virgin claim that even without wired connections, households should be able to use up to 20 devices at once, at good speed.

The Super Hub also supports 300Mb wireless n connectivity, as well as dual-band 2.4GHz and 5GHz wireless.

The box combines a cable modem and wireless router in one package, doing away with the traditional mess that cable connections inevitably brought, and it comes with a spanner to tighten the broadband cable - a real bonus if you are looking to enhance your tool kit at no extra cost.

Check availability and see prices for Virgin Media's deals here, or go straight to Virgin Media here.

TalkTalk Essentials, Plus and Super Routers

talktalk router

TalkTalk now offers three routers: the "Essentials" for basic broadband and customers on the Essentials package, the "Plus" for people signing up for standard broadband and their Plus TV package, and the "Super" for those with fibre broadband.

They're all made by Chinese giant, Huawei, known for knocking out decent products for not much money.

The money saving trait is seen in the Essentials router, which supports a theoretical maximum of 150Mb wireless n connectivity, or "n lite", and has just two 100Mb Ethernet ports.

That might not be a problem for most users, but gamers may want to consider the Plus router instead. This offers 4 x 100Mb ethernet ports, one of which supports fibre broadband, along with full 300Mb wireless n connectivity.

The Super router is the only one to have Gigabit ports - four of them - and as with BT and Virgin, it offers dual-band wireless and supports 300Mb wireless n connectivity. TalkTalk claim it uses the fastest Wi-fi technology in the UK at up to 1.3Gbps.

They also boast that all three routers offer Youview compatibility, which seems sensible - but it's a similar claim to that made by Sky about its hub allowing access to Sky On Demand.

Almost any router connected to a Youview box, or Sky+ box on an internet connection fast enough to sustain the service will provide compatibility, so these aren't exactly unique features.

Check availability and see prices for TalkTalk's deals here, or go straight to TalkTalk here.

EE Bright Box 1 and 2

ee bright box 2

EE offer two different routers depending on whether you're taking standard or fibre broadband, the Bright Box and Bright Box 2 (the Bright Box 2 is pictured right).

The Bright Box, for standard broadband customers, has 4 x 100Mb Ethernet ports, supports wireless n connectivity up to 300Mb, and has a USB port for connecting other devices to your home network.

The fibre router, Bright Box 2, replaces one of those standard ethernet ports with a Gigabit connection. It also works with the 802.11ac protocol to give faster speeds and greater range.

In fact, EE claim the wi-fi signal it broadcasts is twice as strong as that from the standard Bright Box, which they've tested at up to 250m.

They also say it's the first plug and play fibre router in the UK, meaning you don't need an engineer to set it up - and while Sky also boast about their hub's plug and play capability, they weren't awarded Best Buy 2014 by Which?.

As with the other fibre routers we've looked at here, it supports dual band wireless and has a VDSL2 modem built in so there's no need for a second box.

Check availability and see prices for EE's deals here, or go straight to EE here.

So which wireless router/hub is the best?

All the routers here offer some type of auto channel selection in an attempt to improve wireless signals, most offer Gigabit Ethernet on at least one port and all are configured for a very straightforward initial set up.

That said, BT and Virgin Media have the edge in both features and looks: if you're after for something sleek to slide in next to your HDTV, the Virgin Media Super Hub and BT Home Hub provide small but stylishly formed boxes packed with the features required in any fully connected home.

Comments

1
22 January 2015
Brian

I've been with Freeserve aka Orange aka EE since 2002 with no problems. With trepidation, I upgraded to fibre with EE just before Christmas 2014. I received the latest Brightbox 2 router from EE in a few days, but had to wait a couple of weeks for the line to be upgraded to fibre because BT had to connect via the green cabinet at the end of our road. BT carried out the connection on the appointed day (23 Dec). On receiving an email from EE that I could now in plug and GO, the new router plugged and played OK. Just had to put in my password and it flew!! Now obtaining 37Mbps out of the promised 54Mbps as suggested in their blurb. This lower speed is due to the fact that my setup is in my office at the bottom of the garden away from the house. So one happy bunny. Might venture to the 50-78Mbps package next year. Let's see how it goes until then.

2
14 January 2015
mark

BT home hub 3 is rubbish! We are currently using BT home hub 3 and the signal is constantly dropping, the customer service is rubbish, our latest bill was £101, and we haven't gone over our contract usage. Since being on the phone for an hour and a half I decided to move to Virgin. We will now be getting 156Mb, unlimited any time calls, 2 Virgin HD V boxes with 256+ channels for £38 a month, although I did have to haggle for it I am excited to see how good they actually are! :)

9 February 2015
ex bt customer

Had exactly the same experience with BT. I apparently exceeded my broadband usage for the month in one day. Quite a technical miracle given the equipment was disconnected as I was decorating the room. BT refuse to accept their usage figures are sometimes wrong and just send you a huge bill. Or is this a deliberate scam?

3
29 August 2014
Alan Eagleson

Just got shot of TalkTalk and I am getting much faster, more reliable and far stronger wifi with Tesco.

4
9 October 2013
Geoff

I have just changed my package from BT to Sky. I had the BT Hub 3 then I got the 4 which was a lot faster and once it found out how much use we did. Very good box and wireless speed. But customer services is very very bad.
Now with Sky, the box is very very bad. Fluctuations that are out of this world. I ran a speed test with my phone. One min I'm getting max 26Mbs then it drops down to 12Mbs. How can that be.
So if you can put up with BT customer service then they have the best box. 65Mbs from there going down to 50Mbs. You work it out.

5
26 May 2013
James

We have the BT Home Hub 3 and never had a hub like it. It never loses connection and gigabit Ethernet is very handy with the fibre optic connectivity.

6
23 April 2013
jon

I decided to buy the new Sky hub because when I joined Sky a number of years ago I was provided the old Sagem router and even though the wireless was ok it was not great, so £70 lighter in the bank for the router and a few days later it arrived. I can tell you what a difference it made, i'm glad I bought it as the wireless signal is a lot better all around the house even though I mainly use a wired connection so I am very happy and if any older Sky customers are thinking off upgrading it's well worth it.

7
13 March 2013
Jake

I have the 523a with my (terrible) TalkTalk connection. The wifi signal only just reaches everywhere in my one bedroom flat so it is ok for me but for those in larger properties this would be a problem. It's also not a good performer if your line has a high line attenuation (above 50dB on the downline).

8
7 March 2013
Paul

My Virgin Media Super Hub is rubbish. The wireless signal constantly drops out. I can't wait to get out of contract with Virgin. The only good thing is the speed (when the wireless works).

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